Kula Studio Kingston – Terms & Conditions

Last Updated: July 2026

Welcome to Kula Studio. By booking a class, purchasing a membership or class pass, attending any session, or using our website, you agree to these Terms & Conditions. Please read them carefully before participating in any activities or using our services.

1. About Kula Studio Kingston

Kula Studio is a boutique fitness and wellbeing studio based in Kingston, South London, offering a range of classes, workshops and private sessions including, but not limited to, Yoga, Hot Yoga, Qigong, TRX, Pilates, Strength & Conditioning, Mobility, Breathwork, Meditation and other wellbeing practices.

2. Booking Classes

All classes, workshops and private sessions must be booked in advance through our online booking system or by another approved booking method.

Bookings are subject to availability and cannot be guaranteed until confirmed.

Kula Studio reserves the right to amend class schedules, instructors, locations or timetables without prior notice. It also reserves the right to close on bank holidays or for maintenance, if necessary.

3. Memberships, Class Passes & Payments

We offer a range of payment options including:

• Pay As You Go classes

• Class Packs

• Monthly Memberships

• Unlimited Memberships

• Workshops and Events

• Private Sessions

All fees must be paid in full before attending a class unless otherwise agreed.

Membership fees may be collected automatically repeatedly. It is the member's responsibility to ensure payment details remain current.

Memberships, class packs and subscriptions are non-transferable and may not be shared.

Class packs are valid for the period stated at the time of purchase and cannot be extended unless required by law or at Kula Studio's discretion.

Our FAQ section provides further information.

4. Cancellations & No Shows

If you are unable to attend a class, we ask that you cancel your booking as early as possible.

Cancellations made at least 4 hours before the class may be credited back to your account where applicable. Cancellations for Workshops or Sound Baths made at least 24 hours before the class may be credited back to your account where applicable.

Late cancellations or failure to attend may result in the class being deducted from your class pack or a late cancellation fee will apply with a membership.

Private sessions and workshops may be subject to separate cancellation policies communicated at the time of booking.

Please refer in full to our FAQ Section for Sound Healing and other cancellations - Here

5. Health & Medical Responsibility

By participating in any class or activity, you confirm that:

• You are physically able to participate.

• You have consulted your GP or healthcare professional where health conditions deem it appropriate.

• You will inform the instructor of any injuries, medical conditions or changes to your health.

• You will participate within your own limits and stop immediately if you experience pain, dizziness or discomfort.

Participation is entirely at your own risk.

6. Pregnancy

If you are pregnant, have recently given birth or are returning to exercise following illness or surgery, you should seek medical advice before attending classes.

We do not currently run classes for pregnancy but will add them to the schedule if there is demand.

Please inform your instructor before every class.

7. Personal Responsibility

Every participant is responsible for exercising safely and within their own abilities.

Our instructors provide guidance but cannot monitor every participant individually at all times.

You are responsible for modifying exercises where necessary.

8. Liability

Whilst every reasonable care is taken to provide a safe environment, Kula Studio, its owners, employees and instructors accept no responsibility for injury, illness, loss or damage to personal belongings except where caused by negligence or where liability cannot legally be excluded under applicable law.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

9. Personal Belongings

All personal belongings are left at the studio at the owner's risk.

Kula Studio accepts no responsibility for loss, theft or damage to personal property.

10. Studio Etiquette

To help create a welcoming environment for everyone, we ask all clients to:

• Arrive on time.

• Respect instructors and fellow participants.

• Turn mobile phones & smart watches to silent. Note that vibrations can disturb others during Savasana, a sound bath or meditation.

• Wear appropriate clothing.

• Clean equipment after use where requested.

• Treat studio facilities with care.

We reserve the right to refuse entry or remove any person whose behaviour is abusive, disruptive or unsafe.

11. Workshops & Events

Workshop and event bookings may be subject to separate cancellation and refund policies.

Details will be provided at the time of booking. You can also refer to our FAQ section. Click

12. Gift Vouchers

Gift vouchers are non-refundable and cannot be exchanged for cash.

Expiry dates apply where stated.

13. Photography & Social Media

From time to time photographs or videos may be taken during classes or events for promotional purposes.

We will always respect your privacy. If you prefer not to appear in any photographs or videos, please let a member of staff know before the class begins.

If you wish to hire the Studio for a photoshoot or media display, please contact Helen

14. Client Accounts

When creating an online account, you agree to provide accurate and up-to-date information.

You are responsible for maintaining the confidentiality of your login details.

Kula Studio reserves the right to suspend or terminate accounts used fraudulently or in breach of these Terms.

15. Payments & Financial Information

Payments made through our website are processed using secure third-party payment providers.

Kula Studio does not store full payment card details on its own servers.

16. Privacy

Your personal information will be processed in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

17. Intellectual Property

All content on the Kula Studio website, including logos, branding, photographs, videos, class descriptions and written materials, remains the property of Kula Studio unless otherwise stated.

Content may not be copied, reproduced or distributed without written permission.

18. Website Use

You agree to use our website lawfully and not to attempt to interfere with its operation or security.

We reserve the right to update, suspend or withdraw any part of the website without notice.

19. Changes to These Terms

Kula Studio may amend these Terms & Conditions from time to time.

The latest version will always be available on our website.

Continued use of our services constitutes acceptance of any updated Terms.

20. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact: helen@kulastudio.co.uk